A Company Handbook (also known as an Employee Handbook or Staff Handbook) in Malaysia should provide clear guidelines on company policies, employment terms, and employee expectations. It should align with Malaysian employment laws, including the Employment Act 1955, Industrial Relations Act 1967, and other relevant regulations.
Key Sections of a Malaysian Company Handbook
1. Introduction
- Purpose of the Handbook
- Company Vision, Mission, and Core Values
- Equal Employment Opportunity Policy
2. Employment Terms & Conditions
- Employment Categories (Permanent, Contract, Part-Time, etc.)
- Probation Period (e.g., 3–6 months, confirmation process)
- Working Hours & Overtime
- Standard hours (e.g., 8 hours per day, 5/6-day workweek)
- Overtime eligibility and rates (as per Employment Act)
- Employee Records & Personal Data Protection
- Compliance with PDPA 2010 (Personal Data Protection Act)
3. Compensation & Benefits
- Salary structure, payment schedule, and statutory deductions (EPF, SOCSO, EIS, PCB)
- Allowances and reimbursement policies (e.g., transport, meal, phone)
- Bonus, incentive schemes, and annual salary review process
4. Leave & Absence Policies
- Annual Leave (as per years of service)
- Medical & Hospitalization Leave (14-22 days + 60 days hospitalization)
- Maternity & Paternity Leave (98 days maternity, 7 days paternity)
- Public Holidays (minimum 11 paid holidays)
- Emergency Leave & Compassionate Leave (for bereavement, family emergencies)
- Unpaid Leave & Sabbatical Leave (if applicable)
5. Employee Conduct & Workplace Policies
- Code of Conduct & Ethical Guidelines
- Attendance & Punctuality Rules
- Dress Code & Grooming Standards
- Workplace Safety & Health (Occupational safety and health act compliance)
- Drug, Alcohol, and Substance Abuse Policy
- Anti-Harassment & Workplace Bullying Policy
- Social Media & IT Usage Policy
6. Disciplinary & Grievance Procedures
- Disciplinary actions (warnings, suspension, termination)
- Grievance handling & dispute resolution process
- Termination & Exit Procedures (resignation, dismissal, retirement)
7. Other Policies (if applicable)
- Remote Work & Flexi-Hours Policy
- Training & Career Development Opportunities
- Business Travel & Expense Policy
- Confidentiality & Non-Disclosure Agreements (NDA)
- Conflict of Interest & Non-Compete Clauses
8. Acknowledgment & Acceptance
- Employee declaration to acknowledge handbook compliance